Where do you ship from?
We currently only ship within the continental United States.
When will my order be shipped?
Order processing usually takes 1 to 2 working days.
Daily order cut-off time: 5:00 pm (CST). Orders placed after 5:00 pm CST on the same day will be processed and shipped the next working day. (extended holiday).
Once your order has shipped, you will receive a Shipping Notification email with the carrier and tracking information.
The transportation time of the product
The product transportation time is within 15 working days.
What are the delivery methods?
Standard Shipping:
Shipping is $4.99 for items under $29.99, $29.99 or more with free shipping.
Express Shipping:
Shipping is $6.99 for items under $29.99, $29.99 or more with free shipping.
Are there any taxes or duties?
Merchants bear all taxes and fees.
Shipping takes too long.
If the shipping time exceeds 30 working days, please contact us immediately. We will reschedule your shipment or issue your refund. Thank you for your cooperation.
Order processing time is too long
If the product you purchased has no special remarks and the order processing time exceeds 10 days, please contact customer service immediately. After we have verified, we will reschedule your shipment and provide you with an $8 off coupon.
Lost or damaged goods.
We are not responsible for the loss of products during transportation, but we can help you contact the logistics company. You can contact us first and tell us the problems you encounter, and we will arrange for someone to assist you with your inquiries.
Order information
Information about orders after delivery can be reached at customer service Anna+(1)(409) 217-9593.
Harvest address
Please pay attention to check whether the delivery address is correct before payment, and the address cannot be changed after delivery. Please contact customer service for information about the order after delivery.
